Customer policies

Privacy policy

Effective: October 26, 2026

This policy describes how Praxivon Global Group Inc. handles personal information in connection with inquiries and merchandise orders.

Information we collect

When you contact us or place an order, we may receive your name, business name, contact information, shipping details, requested product specifications, order history, and communications. Our web host may automatically process technical information, including IP addresses and standard server logs, to operate and secure the website.

How information is used

We use information to respond to requests, assess sourcing options, prepare quotations, process and fulfill orders, provide customer support, maintain records, prevent fraud, and comply with legal obligations.

Sharing

We may share only necessary information with suppliers, carriers, payment processors, hosting and operational service providers, and authorities when legally required. We do not sell personal information to data brokers.

Payments and security

For confirmed sales, payment details should be provided only through an authorized, appropriately secured payment process, not by ordinary email. We use reasonable safeguards appropriate to the information we handle; no transmission or storage method is completely secure.

Retention

We retain information for as long as reasonably necessary to provide services, manage commercial records, address disputes and meet legal requirements.

Your privacy choices

You may contact us to request access, correction or deletion of personal information, subject to legal exceptions. Applicable privacy rights depend on your jurisdiction.

Contact

Send privacy questions to admin@praxivonglobal.com. Our contact information is listed on our contact page.

Policy updates

We may update this policy to reflect changes in practices or legal obligations. Updated versions will display a revised effective date.